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    Yolandi Theyse

    Yolandi Theyse is the Managing Director at MoneyShop. She excels in marketing management, relationship management, customer service, and customer experience management. With a strong background spanning thirteen years in these fields, she demonstrates expertise in driving strategic initiatives that enhance client relations and optimize customer satisfaction.
    service quality

    Service Quality and Customer Satisfaction Survey

    by Yolandi Theyse
    MoneyShop is conducting a survey to assess the service quality of SA Banks. Survey Description The effect of service quality and customer satisfaction on brand association within the...
    Banking, Money, Surveys
    expenses linked to a funeral

    Funeral Cover Series: Different expenses linked to a funeral

    by Yolandi Theyse
    Planning a funeral comes with a long checklist, but being prepared allows you or your family to select a funeral home that will be able to assist you...
    Funeral Plans
    Physical Environment

    MoneyShop Bank Physical Environment Quality Survey

    by Yolandi Theyse
    Physical Environment, how important is it? Many research studies have highlighted the importance of a company’s physical environment on a customer’s overall evaluation of service quality. The physical...
    Banking, Money, Surveys
    Funeral cover

    Funeral Cover Series: The average cost of a funeral in South Africa

    by Yolandi Theyse
    Funeral cover cost is important. No one is truly ever prepared for death, not for your own of for the passing of someone you love.  The fact is...
    Funeral Plans
    credit cards

    Why having credit cards can be good for your credit profile?

    by Yolandi Theyse
    When used responsibly, credit cards can be a powerful financial tool that will assist you to build a good credit score which in return might mean you can...
    Credit cards, Credit Report

    What does the all-time low repo rate mean for you?

    by Yolandi Theyse
    What does the all-time low repo rate mean for you? The South African repo rate currently sits at 3,5% - the lowest in over 20 years. How does...
    Banking, Borrow, Credit Report, Debt Consolidation, Debt Counselling, Money Tip, Personal Loan...

    Does it hurt my credit profile when I check my credit score?

    by Yolandi Theyse
    We have heard this question often: “Does it hurt my credit profile when I check my credit score?” When a bank or lender carries out a hard search...
    Banking, Borrow, Credit Report, Money Tip, Personal Loan

    Review: Sixty 60 Grocery App Checkers

    by Yolandi Theyse
    Lockdown rules have eased, and South Africans can now move around a bit more freely. Although we have more flexibility when it comes to grocery shopping, going to...
    Budget, Money

    MoneyShop Savings Survey

    by Yolandi Theyse
    Spring is in the air! It is a new month, it is a new season!  Please complete our survey so we can better understand how you save, and...
    Borrow, Education Savings Accounts, Insurance, Money, Surveys

    Review: Avo App Nedbank

    by Yolandi Theyse
    Did you know that in South Africa about 1kg of avocados is consumed per person per year? Whether you top your toast with avocado at breakfast, serve it...
    Banking, Money
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