Service Quality and Customer Satisfaction Survey
MoneyShop is conducting a survey to assess the service quality of SA Banks. Survey Description The effect of service quality and customer satisfaction on brand association within the...
Money tip – Spending
This section lists personal finance tips that can help you with your spending. Live below your means Whether you are rich or broke, it is wise to live...
MoneyShop Bank Physical Environment Quality Survey
Physical Environment, how important is it? Many research studies have highlighted the importance of a company’s physical environment on a customer’s overall evaluation of service quality. The physical...
Money tip – Investing
The investing category lists personal finance tips that can help you with investing. Start investing in a personal investment account after you have maxed out your retirement accounts...
Tax Series: Tax returns
It is smart to do your tax returns, but to use that to your advantage is clever! I did not know that I could get excited about tax,...
MoneyShop Bank Interaction Survey Results
MoneyShop Bank Interaction Survey Results are in. In our recent MoneyShop Survey we asked, How is your banks service interaction quality? Our results are in, please see the...
Money tip – Retirement savings
The retirement savings category lists personal finance tips that can help you with saving for retirement. Do not put off saving for retirement Start saving for retirement as...
Money tip – Liquid savings
The liquid savings category lists personal finance tips that can help you save money. Pay yourself first When you are trying to save money, practice saving money right...
Borrow wisely
Money can solve a lot of problems. Sometimes it makes sense to borrow money for things that will improve your life over the long-term. But money can also...
MoneyShop Bank Survey, Measures Service Interaction Quality
As competition and disruption grow in the financial market, it is now, more than ever, important for banks to understand what their customer expectations are so they can...
